About Angel
Angel is an AI listening companion for everyday weights — a hard day, money stress, feeling stuck or alone. It was designed by volunteers who answer crisis lines, and it’s honest about what it is.
Angel will always tell you it’s AI
Angel is a computer program, not a person, and it says so. We think that matters: a trust-first nonprofit shouldn’t let anyone believe a machine is a human — especially in a hard moment. The care behind it is real; the honesty is the point.
What Angel is — and isn’t
- Angel is a listening companion: somewhere to put words when you need to.
- Angel is not a human, and not a replacement for one.
- Angel is not a counselor or therapist, and does not provide therapy, counseling, diagnosis, or treatment.
- Angel is not a crisis line. For a trained human, any time, call or text 988 in the US, or call Samaritans on 116 123 in the UK.
- Angel starts fresh each session — it doesn’t remember previous conversations.
For ages 13 and up
The chat is meant for people 13 or older. If you’re younger, please don’t use the chat — and know that the help on our support page, including calling or texting 988 in the US, or calling Childline on 0800 1111 in the UK, is there for everyone, and a trusted adult can help you reach it.
How Angel responds in a hard, dangerous moment
Angel has one job when someone talks about suicide, self-harm or being in danger: point to real human help, right away.
- The page shows the numbers. When this page recognises words like these, it puts the lines for real people on screen, written by our team, not by the AI. For suicide or self-harm: call or text 988 in the US, or call Samaritans on 116 123 in the UK, and 911 or 999 in an emergency. If you mention abuse, a child or assault, the lines for those, or a link to them, show with 911 and 999. They stay on screen until you close the tab or leave the page. The page won’t recognise every way of saying it, so 988 and 116 123 are also in the bar at the top of the chat the whole time.
- Some messages never reach the AI. Your browser checks each message before it is sent. When it finds certain words, for example in some questions about how to end a life or some messages saying someone has taken an overdose, that message is never sent anywhere. It won’t catch every one. When it does, the reply comes in our team’s own words instead, and the chat carries on with your next message.
- Angel points to the same help. It will not try to counsel you through a crisis or talk you out of it — a machine shouldn’t be the thing standing between a person and the help they need. It won’t ask about plans, and it won’t give information that could be used to cause harm. It can keep listening, and whenever the danger comes up again, it points you back to people who can help. Angel is an AI, and it can get things wrong.
- Angel can’t call anyone or send help. If you’re in danger now, or you’ve already hurt yourself or taken something, call 911 in the US or 999 in the UK now.
If that’s where you are right now: Call 988 · Text 988 in the US · Call Samaritans on 116 123 in the UK · someone to talk to →
Your privacy
We designed Angel so that we do not store, read, or use your conversations. Your side of the conversation lives in your browser and disappears when you close the tab. Conversations with an AI aren’t legally private the way talking to a licensed professional can be, so it’s wise not to share details that identify you or others. Full details are in our Privacy Policy.