Who can help

Help that’s out there.

Real organizations, checked by us — free to use, no strings attached. Checked means we opened each organization’s own site and confirmed the link and the number. We don’t call the lines. Every entry shows when we last checked it.

Crisis lines

Housing & shelter

Food

Money & bills

  • 211 — United Way

    One free call connects you to local help with rent, food, bills, utilities, and more.

    Nationwide (U.S.) · 24/7 in most areas

  • CareerOneStop

    This U.S. Department of Labor site helps you find a job, get free training, fix up your resume, and locate the job center nearest you.

    Nationwide (U.S.) · Website any time; help line in business hours

  • Child Care Aware of America

    • Parents

    This national nonprofit helps families find child care nearby and understand ways to help pay for it, connecting you to your local referral agency.

    Nationwide (U.S.) · Roughly Mon–Fri, 8am–7pm ET

  • Dollar For

    They help you apply for a hospital's charity care program so a big medical bill can be lowered or wiped away, and they do the paperwork with you.

    Nationwide (U.S.) · Online form any time; team follows up on weekdays

  • Farm Aid Hotline

    If you farm and things are falling apart, from money trouble to a disaster, you can call and talk with someone who helps you find services and resources that fit your situation.

    Nationwide (U.S.)

  • FEMA Disaster Assistance

    After a disaster you can apply for federal help, update your application or check its status on their site, or call the helpline with questions about your application or eligibility.

    Nationwide (U.S.) · 7 a.m. to 10 p.m. in your time zone, 7 days a week (may be longer during high activity)

  • findhelp.org

    Search free and reduced-cost help near you by ZIP code — food, housing, money, health, and more.

    Nationwide (U.S.) · Website, any time

  • IdentityTheft.gov

    If someone used your information, you can tell them what happened and get a personal recovery plan with the steps to take. The site also has sample letters and contact details for the credit bureaus.

    Nationwide (U.S.) · Online

  • IRS Free Tax Help (VITA and TCE)

    • Older adults

    Trained volunteers prepare basic tax returns for free for people who qualify. Their page says TCE is aimed mainly at people 60 and older.

    Nationwide (U.S.) · Site hours vary; the locator is updated regularly from February through April

  • National Elder Fraud Hotline

    • Older adults

    If someone age 60 or older has been targeted by a scam, this free U.S. Justice Department line helps them report it and figure out what to do next.

    Nationwide (U.S.) · Mon–Fri, 10am–6pm ET

  • NeedyMeds

    They keep a free, up-to-date list of programs that help you pay for medicine and health care, and a real person can point you to ones you may qualify for.

    Nationwide (U.S.) · Mon–Fri, 9am–5pm ET

  • PensionHelp America

    • Older adults

    If you are having trouble with a pension or retirement benefit, this free service points you to counselors, legal help, and government offices that can help.

    Nationwide (U.S.) · Online referral tool any time

  • Social Security Administration

    • Older adults

    You can call to ask about retirement, disability and other Social Security benefits, or to get things like a replacement card or a benefit letter. Many of these can also be done on their website.

    Nationwide (U.S.) · 8:00 a.m. to 7:00 p.m. local time, Monday through Friday; automated phone services 24 hours a day

  • Ticket to Work (Social Security)

    This free Social Security program helps people on disability benefits try going back to work, with job support and clear answers about what happens to your checks.

    Nationwide (U.S.) · Mon–Fri, 8am–8pm ET

  • USAGov

    If you don't know which government office handles your problem, you can call and talk with a live agent. They answer your question or point you to the agency that can.

    Nationwide (U.S.) · Monday - Friday, 8:00 AM - 8:00 PM Eastern Time (except federal holidays)

  • VA Benefits Hotline

    • Veterans

    You can ask the VA about your benefits, claims, and what you may be eligible for as a veteran or family member.

    Nationwide (U.S.) · Mon–Fri, 8am–9pm ET

Health

Local services

Community

  • Al-Anon Family Groups

    Free peer groups for people whose lives are hurt by someone else's drinking, where you meet others who truly get it.

    Nationwide (U.S.) · Meeting-info line: a person in business hours ET, recorded info after; meetings around the clock

  • Alcoholics Anonymous

    A.A. is a fellowship of people who come together to solve their drinking problem. Anyone who wants to do something about their drinking can join.

    Nationwide (U.S.)

  • ANAD Eating Disorders Helpline

    You can call for support, encouragement, treatment referrals or just questions about eating disorders. They also have peer support groups and a free recovery mentor program.

    Nationwide (U.S.) · Monday-Friday, 9am-9pm CST; messages left outside those hours are returned

  • Family Caregiver Alliance

    • Older adults

    Support, clear information, and a state-by-state directory for people caring for an adult family member — plus a free tool called CareNav that builds a plan with you.

    Nationwide (U.S.) · Phone staffed on weekdays; online tools any time

  • Farm Aid Hotline

    If you farm and things are falling apart, from money trouble to a disaster, you can call and talk with someone who helps you find services and resources that fit your situation.

    Nationwide (U.S.)

  • Gamblers Anonymous

    Gamblers Anonymous is a fellowship where people who think they might have a gambling problem meet others in the same place, in person, online or by phone.

    Nationwide (U.S.)

  • LGBT National Help Center

    • LGBTQ+
    • Teens & youth
    • Older adults

    You can talk with a friendly volunteer about being LGBTQ+ — from coming out, to relationships, to needing someone who gets it.

    Nationwide (U.S.) · Mon–Fri, 2pm–11pm ET (11am–8pm PT); Sat, noon–5pm ET (9am–2pm PT) — same hours on all three lines

  • Military OneSource

    Service members and military families can call or use secure chat for answers and support, from money questions to relationships. They also offer coaching and counseling.

    Nationwide (U.S.) · 24/7/365

  • Narcotics Anonymous

    Narcotics Anonymous is a fellowship of people in recovery from drug addiction. Their site has a page to find an NA meeting near you.

    Nationwide (U.S.)

  • SMART Recovery

    Free support groups for anyone working on an addiction or habit, using practical tools instead of steps or any religion.

    Nationwide (U.S.) · Meeting times vary; online meetings daily

  • The Compassionate Friends

    • Parents

    Support for families after a child of any age has died, from any cause, given by others who have lost a child too.

    Nationwide (U.S.) · National office weekdays; online groups have set times

  • USAHello

    • Immigrants

    A free website that explains life in the U.S. — school, health, work, and citizenship — in your own language, with online classes you can take on your phone.

    Online · Website, any time

Work

  • CareerOneStop

    This U.S. Department of Labor site helps you find a job, get free training, fix up your resume, and locate the job center nearest you.

    Nationwide (U.S.) · Website any time; help line in business hours

  • Job Accommodation Network (JAN)

    If a health condition or disability makes parts of your job hard, you can call or chat to learn what workplace accommodations might help. They also explain how the ADA applies.

    Nationwide (U.S.) · Monday to Friday, 9am to 6pm Eastern

  • Ticket to Work (Social Security)

    This free Social Security program helps people on disability benefits try going back to work, with job support and clear answers about what happens to your checks.

    Nationwide (U.S.) · Mon–Fri, 8am–8pm ET

  • USAHello

    • Immigrants

    A free website that explains life in the U.S. — school, health, work, and citizenship — in your own language, with online classes you can take on your phone.

    Online · Website, any time

In the UK

Services for people in the UK. Where a service says it covers only part of the UK, the card names that part; check their site if you are not sure.

Crisis lines

  • Breathing Space

    If you are in Scotland, over 16, and feeling low, anxious or depressed, you can call to talk it through in confidence. There is also a webchat during the same hours.

    Scotland · Monday to Thursday 6pm to 2am. Friday 6pm until Monday 6am.

  • C.A.L.L. Mental Health Helpline for Wales

    If you are in Wales and worried about your own mental health, or a relative's or friend's, you can use a confidential listening and support service. It is available in Welsh on request.

    Wales · 24 hours a day, 7 days a week, 365 days a year

  • CALM (Campaign Against Living Miserably)

    You can talk to a trained helpline team if you are struggling with suicidal thoughts, have lost someone to suicide, or are worried about someone else. You can call, use live chat, or message on WhatsApp.

    · 5pm to midnight, every day

  • Childline

    • Teens & youth

    If you are a child or young person, you can talk to a counsellor about anything, big or small. You can call, or use the online 1-2-1 chat.

    UK-wide · 24 hours a day, 7 days a week

  • Combat Stress

    • Veterans

    If you are a veteran dealing with the effects of service-related trauma, you can call or text their helpline at any time. They also support family and friends who are worried about a veteran.

    · 24/7

  • Galop LGBT+ Abuse and Violence Helpline

    • LGBTQ+
    • Abuse survivors

    If you are LGBT+ and facing domestic abuse, sexual violence, conversion practices or any other kind of abuse, you can talk to an adviser for emotional support and to look at your options.

    UK-wide · Monday and Tuesday 9:15am to 8pm. Wednesday to Friday 9:15am to 4:30pm. Closed 1pm to 2pm each day and at weekends.

  • Live Fear Free Helpline

    • Abuse survivors

    If you or someone you know has experienced domestic abuse or sexual violence, you can get free advice and support or talk through your options. Practitioners can ask for professional advice too.

    Wales · 24 hours a day, 7 days a week

  • Men's Advice Line

    • Abuse survivors

    If you are a man affected by domestic abuse, you can talk it over with an adviser. Friends and family worried about a man can get in touch too.

    · Phone Monday to Friday, 10am to 5pm. Webchat Monday to Friday, 9am to 10am.

  • Samaritans

    You can talk to a trained volunteer who listens without judging or telling you what to do. You can call about whatever you are going through.

    UK-wide · Any time, day or night, every day of the year

  • SANEline

    If you need to talk about your mental health, you can call SANEline in the evening. It is run by SANE, an independent mental health charity.

    · 4pm to 10pm, 365 days a year

  • Self Injury Support (SIFT)

    If you self-harm, or are worried about someone who does, you can talk in a confidential space by phone, text or email. It is open to people of all ages, genders and backgrounds.

    · Phone Monday, Tuesday and Thursday 6pm to 9pm. Text Monday to Friday 6pm to 9pm.

  • Shout

    You can text with a trained volunteer about anything weighing on you, from stress and loneliness to self-harm or suicidal thoughts. You only share what you feel comfortable sharing.

    UK-wide · 24/7

  • The Mix

    • Teens & youth

    If you are under 25, you can text for urgent mental health support, talk one-to-one with a trained peer supporter, join a group, or get one-to-one counselling. Their site also has a chatbot that works 24/7.

    UK-wide

  • Victim Support (Supportline)

    • Abuse survivors

    If you have been affected by crime, you can talk in confidence to trained staff who explain your rights and options and the further support available. You can also use the live chat.

    England and Wales · 24/7, every day of the year

Housing & shelter

  • Advice Direct Scotland (advice.scot)

    You can get free, practical advice and information on benefits, employment, housing, neighbourhood disputes and family matters. The same organisation runs services for debt, consumer, energy and postal advice.

    Scotland · Monday to Friday, 9am to 5pm

  • Citizens Advice (Adviceline, England)

    You can get advice on problems with debt, benefits, housing, work and more. The national phone line connects you to a local Citizens Advice, and there is online chat too.

    England · Usually 9am to 5pm, Monday to Friday. Not available on public holidays.

  • Housing Rights (Northern Ireland)

    You can get advice and information about housing, including eviction, repairs and bad housing, mortgage problems, and help to pay housing costs. The helpline is a way to ask an adviser directly.

    Northern Ireland · 9.30am to 4.30pm, Monday to Friday

  • Shelter Cymru

    If you have nowhere to sleep or might be homeless soon, you can talk to an expert housing adviser on the urgent helpline. You can also chat online or find an advice centre.

    Wales · Monday to Friday, 9am to 4pm

  • Shelter England

    If you are homeless, have nowhere to stay tonight, are at risk of harm at home, or are worried about losing your home, you can get housing advice from an adviser.

    England · Monday to Friday, 8am to 5pm. Closed weekends and bank holidays.

  • Shelter Scotland

    If you are homeless or about to become homeless, or someone in your home is vulnerable or at risk of harm, you can get urgent housing advice by phone.

    Scotland · Monday to Friday, 9am to 5pm. Closed on bank holidays.

Food

Money & bills

  • Advice Direct Scotland (advice.scot)

    You can get free, practical advice and information on benefits, employment, housing, neighbourhood disputes and family matters. The same organisation runs services for debt, consumer, energy and postal advice.

    Scotland · Monday to Friday, 9am to 5pm

  • Advice NI

    You can call the freephone advice helpline or email for advice, including on benefits, tax credits and debt. For face-to-face help, they point you to a local advice centre.

    Northern Ireland

  • Age UK Advice Line

    • Older adults

    If you are older, or you are looking after someone who is, you can call for information and advice. There are also specialist advisers at local Age UKs.

    England · 8am to 7pm, 365 days a year

  • Carers UK

    If you look after a friend or family member, you can get information and signposting from their telephone helpline, or ask a question by email.

    · Monday to Friday, 9am to 6pm

  • Citizens Advice (Adviceline, England)

    You can get advice on problems with debt, benefits, housing, work and more. The national phone line connects you to a local Citizens Advice, and there is online chat too.

    England · Usually 9am to 5pm, Monday to Friday. Not available on public holidays.

  • Funeral Expenses Payment (GOV.UK)

    If you are arranging a funeral and cannot afford it, you could get a payment to help if you or your partner get certain benefits, such as Universal Credit, Pension Credit, income-related ESA or Housing Benefit. The GOV.UK page explains who qualifies and how to claim.

    England and Wales

  • Independent Age Helpline

    • Older adults

    If you are older, or caring for someone who is, you can call the free and impartial helpline for information and advice on money, health, care and housing. They can also send you free guides.

    · Monday to Friday, 8:30am to 5:30pm

  • MoneyHelper

    You can get free, impartial guidance on money, from everyday budgeting and money troubles to pensions. You can phone, webchat or use WhatsApp.

    · Monday to Friday, 9am to 5pm

  • National Debtline

    You can talk to a debt adviser by phone or webchat, or work through tailored advice online, to deal with what you owe.

    · Phone: 9am to 8pm Monday to Friday, 9.30am to 1pm Saturday. Online tool My Money Steps: 24/7.

  • Report Fraud

    If you live in England, Wales or Northern Ireland and have been caught out by fraud or cyber crime, you can report it here and get help with the next steps and support.

    England, Wales and Northern Ireland · Phone 24 hours a day, 7 days a week (reduced availability 8pm to 8am). Webchat 8am to 8pm, every day.

  • Scope Disability Helpline

    If you are disabled, or support someone who is, you can get free, independent and impartial advice and support on the issues that matter to you. You can call, email, or use a textphone or British Sign Language video call.

    · Monday to Saturday, 10am to 5pm. Open most bank holidays.

  • StepChange Debt Charity

    You can get free, confidential debt advice and a plan for dealing with what you owe. You tell them about your situation and they suggest the options that fit.

    UK-wide · Phone: Monday to Friday 8am to 8pm, Saturday 9am to 2pm. Online advice any time.

  • Turn2us

    You can use free online tools to check which benefits you could claim and to search for charitable grants. There is also a helper for Personal Independence Payment (PIP) applications.

  • Veterans UK Helpline

    • Veterans

    If you are a veteran or a family member, you can call for free support from the Ministry of Defence's Veterans UK. It covers Veterans Services, Defence Transition Services and injury or bereavement compensation scheme payments.

    UK-wide · 8.00am to 4.00pm, Monday to Friday

Health

  • Age UK Advice Line

    • Older adults

    If you are older, or you are looking after someone who is, you can call for information and advice. There are also specialist advisers at local Age UKs.

    England · 8am to 7pm, 365 days a year

  • Breathing Space

    If you are in Scotland, over 16, and feeling low, anxious or depressed, you can call to talk it through in confidence. There is also a webchat during the same hours.

    Scotland · Monday to Thursday 6pm to 2am. Friday 6pm until Monday 6am.

  • C.A.L.L. Mental Health Helpline for Wales

    If you are in Wales and worried about your own mental health, or a relative's or friend's, you can use a confidential listening and support service. It is available in Welsh on request.

    Wales · 24 hours a day, 7 days a week, 365 days a year

  • Combat Stress

    • Veterans

    If you are a veteran dealing with the effects of service-related trauma, you can call or text their helpline at any time. They also support family and friends who are worried about a veteran.

    · 24/7

  • Cruse Bereavement Support

    If someone you love has died, you can talk to a trained volunteer who can help you make sense of how you are feeling. It does not matter how long ago the death was.

    UK-wide · Monday, Wednesday, Thursday and Friday 9.30am to 5pm. Tuesday 1pm to 8pm. Closed Saturday and Sunday.

  • FRANK

    You can get friendly, confidential advice about drugs, by phone, text, email or live chat. You can ask for yourself or because you are worried about someone.

    · Phone 24 hours a day, 7 days a week. Live chat 2pm to 6pm, 7 days a week.

  • Hub of Hope

    You can search a directory of mental health support services across the UK to find help near you or nationally. It has separate routes for young people aged 25 and under, adults, and urgent help.

    UK-wide · Always online

  • Independent Age Helpline

    • Older adults

    If you are older, or caring for someone who is, you can call the free and impartial helpline for information and advice on money, health, care and housing. They can also send you free guides.

    · Monday to Friday, 8:30am to 5:30pm

  • Mind Infoline

    You can ask about mental health problems, where to get help near you, treatment options and advocacy services. They give information and point you to support.

    England and Wales · 9am to 6pm, Monday to Friday (except bank holidays)

  • NHS 111 (England)

    If you need medical help right now and it is not a life-threatening emergency, 111 can tell you where to get help. You can answer questions online or call.

    England

  • NHS 111 Wales

    If you feel unwell but it is not a medical emergency, you can call 111 or use the online symptom checkers. You will be given healthcare advice or directed to the local service that can help you best.

    Wales

  • NHS 24 (111 in Scotland)

    If you need urgent care when your GP, pharmacy or dental practice is closed, or you think you need A&E but it is not life or limb threatening, you can phone 111. It can also help if you are in mental health distress.

    Scotland

  • SAMH Information Service

    You can ask the Information Service about support, or just talk about mental health, by using the contact form or emailing the team. SAMH also runs The Nook, a walk-in mental health hub in Glasgow with no appointment or referral needed.

    Scotland · Information Service 10am to 4pm, Monday to Friday (except Scottish bank holidays)

  • SANEline

    If you need to talk about your mental health, you can call SANEline in the evening. It is run by SANE, an independent mental health charity.

    · 4pm to 10pm, 365 days a year

  • Self Injury Support (SIFT)

    If you self-harm, or are worried about someone who does, you can talk in a confidential space by phone, text or email. It is open to people of all ages, genders and backgrounds.

    · Phone Monday, Tuesday and Thursday 6pm to 9pm. Text Monday to Friday 6pm to 9pm.

  • Veterans UK Helpline

    • Veterans

    If you are a veteran or a family member, you can call for free support from the Ministry of Defence's Veterans UK. It covers Veterans Services, Defence Transition Services and injury or bereavement compensation scheme payments.

    UK-wide · 8.00am to 4.00pm, Monday to Friday

  • YoungMinds Parents Helpline

    • Parents

    If you are worried about a child or young person's mental health, you can talk to a trained adviser. They can offer emotional support and point you to other services.

    UK-wide · Monday, Thursday and Friday 9.30am to 4pm. Tuesday and Wednesday 9.30am to 6pm.

Local services

  • Hub of Hope

    You can search a directory of mental health support services across the UK to find help near you or nationally. It has separate routes for young people aged 25 and under, adults, and urgent help.

    UK-wide · Always online

Community

  • Age UK Advice Line

    • Older adults

    If you are older, or you are looking after someone who is, you can call for information and advice. There are also specialist advisers at local Age UKs.

    England · 8am to 7pm, 365 days a year

  • Carers UK

    If you look after a friend or family member, you can get information and signposting from their telephone helpline, or ask a question by email.

    · Monday to Friday, 9am to 6pm

  • Children First Support Line

    • Parents

    If you are a parent or carer in Scotland, you can call or start a webchat if you are struggling, feel overwhelmed, or just need to hear a friendly voice. They also run the Kinship Care Advice Service for Scotland through this line.

    Scotland · Monday to Friday 9am to 9pm. Weekends 9am to noon.

  • Coram Family Lives

    • Parents

    If you are a parent or carer, you can call for emotional support, information and advice on any aspect of parenting and family life. They listen and let you take the conversation where you want it to go.

    England and Wales · Monday to Friday 9am to 9pm. Weekends 10am to 3pm.

  • Cruse Bereavement Support

    If someone you love has died, you can talk to a trained volunteer who can help you make sense of how you are feeling. It does not matter how long ago the death was.

    UK-wide · Monday, Wednesday, Thursday and Friday 9.30am to 5pm. Tuesday 1pm to 8pm. Closed Saturday and Sunday.

  • Family Action FamilyLine

    • Parents

    You can get free emotional support, information and guidance on family relationships, conflict, parenting, caring and financial worries. You can call, text, email or use web chat.

    · Monday to Friday, 9am to 5pm (closed on bank holidays)

  • Independent Age Helpline

    • Older adults

    If you are older, or caring for someone who is, you can call the free and impartial helpline for information and advice on money, health, care and housing. They can also send you free guides.

    · Monday to Friday, 8:30am to 5:30pm

  • NSPCC Helpline

    • Parents

    If you are an adult worried about a child, you can talk it over with their specialist team, who will listen, advise and take any action needed. It is never too soon to talk to them.

    · 10am to 4pm, Monday to Friday

  • Scope Disability Helpline

    If you are disabled, or support someone who is, you can get free, independent and impartial advice and support on the issues that matter to you. You can call, email, or use a textphone or British Sign Language video call.

    · Monday to Saturday, 10am to 5pm. Open most bank holidays.

  • The Mix

    • Teens & youth

    If you are under 25, you can text for urgent mental health support, talk one-to-one with a trained peer supporter, join a group, or get one-to-one counselling. Their site also has a chatbot that works 24/7.

    UK-wide

  • Veterans UK Helpline

    • Veterans

    If you are a veteran or a family member, you can call for free support from the Ministry of Defence's Veterans UK. It covers Veterans Services, Defence Transition Services and injury or bereavement compensation scheme payments.

    UK-wide · 8.00am to 4.00pm, Monday to Friday

  • YoungMinds Parents Helpline

    • Parents

    If you are worried about a child or young person's mental health, you can talk to a trained adviser. They can offer emotional support and point you to other services.

    UK-wide · Monday, Thursday and Friday 9.30am to 4pm. Tuesday and Wednesday 9.30am to 6pm.

Work

Know something we should add, or spot something out of date? Tell us — this list is kept by people, for people.

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