SAMHSA Disaster Distress Helpline

Free support any time for people shaken by a disaster like a storm, fire, or flood — whether it happened recently or a while ago.

Good to know

Counselors listen and connect you to local help, and you don't have to give your name. For a life-threatening emergency, call 911.

Before you call

They may ask

  • nothing to identify you is needed; at the end the counselor may ask a few basic questions, and they are optional

They can

  • listen, any hour of the day, by call or text on 1-800-985-5990, if you are in distress about a disaster: yourself, someone else, or someone you are helping
  • give you information on how to recognise distress and its effects, and healthy coping tips
  • refer you to local crisis call centers for follow-up care and support
  • connect you to a live interpreter in over 100 languages; Spanish speakers press 2; deaf and hard of hearing callers can use their preferred relay provider

They cannot

  • text for free: standard text and data message rates apply
  • stand in for 988 or 911: the site's banner says to call or text 988 in a crisis; call 911 if anyone is in danger now

For less common languages, the counselor may ask you to call back at an appointed time.

In the emergency guides: A flood, fire or storm hit my home →

Hours
24/7
Coverage
Nationwide (U.S.)
Languages
English, Spanish
Last checked
September 6, 2026

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We list this organization because people told us it helped. We’re not affiliated with it, and we don’t speak for it. Last checked September 6, 2026: we opened its own site and confirmed this link and number. We don’t call the lines, and hours can change — their site has the latest.

Heavy moment? Call or text 988 — or someone to talk to →

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