HOPE Hotline (Homeownership Preservation Foundation)
A nonprofit that runs the Homeowner's HOPE Hotline. Its HUD-certified counselors give free, confidential foreclosure prevention education, and help homeowners who have fallen behind explore ways to get back on track.
Good to know
Its site says it can help consumers in more than 200 languages. Your counselor may join you in a call with your mortgage servicer. If you are hard of hearing, dial 711. The site gives no exact opening times, only extended hours.
Before you call
They can
- give free, confidential foreclosure prevention education and help you explore ways to get back on track
- work with you on a plan tailored to your situation, and may join you in a call with your mortgage servicer to help resolve it
- help consumers in more than 200 languages
- take calls from people who are hard of hearing: dial 711
They cannot
- decide your case: your mortgage servicer does. A counselor explains your options and may join you on a call with your servicer
In the emergency guides: I'm behind on my mortgage and could lose my home →
- Phone
- 888-995-4673
- Website
- https://www.995hope.org/
- Hours
- Extended, convenient hours; the site gives no exact times
- Coverage
- Nationwide (U.S.)
- Last checked
- October 10, 2026
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