Age UK Advice Line

If you are older, or you are looking after someone who is, you can call for information and advice. There are also specialist advisers at local Age UKs.

Good to know

The Advice Line is free to call, and free interpreted calls are available. If it is a medical emergency or you need urgent health support, call 999 or NHS 111. Age UK has separate partners in Scotland, Wales and Northern Ireland.

Before you call

They can

  • give free information and advice by phone, 8am to 7pm, every day of the year
  • point you to a specialist adviser at a local Age UK
  • arrange free interpreted calls through its partner Wordskii

They cannot

  • help in a medical emergency or with urgent physical or mental health needs: call 999 or NHS 111

In the emergency guides: I'm being sent home from hospital, or someone I care for is →

Hours
8am to 7pm, 365 days a year
Coverage
England
Languages
English
Best for
Older adults
Last checked
October 3, 2026

See something out of date or wrong? Tell us by email.

We list this organization because it is a national service for the need on this page. We’re not affiliated with it, and we don’t speak for it. Last checked October 3, 2026: we opened its own site and confirmed this link and number. We don’t call the lines, and hours can change — their site has the latest.

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