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Enquire (Scottish advice service for additional support for learning)

Advice about additional support for learning in Scotland. Advisers listen to your concerns, explain children's rights to additional support and advise on the next steps you can take. You can phone, use webchat or send a webform. Enquire is funded by the Scottish Government and managed by the charity Children in Scotland.

Call 0345 123 2303Visit their site ↗

Good to know

It is an advice and information service, not an advocacy service: if you ask about advocacy, advisers can chat about it and signpost local advocacy services. Calls from a landline typically cost up to 9p per minute and from a mobile can vary from free to 55p per minute: if cost is an issue, tell the adviser and they will call you back. If you do not get through first time, try again later or use another way to reach them. The webform cannot offer call backs. Interpreters can be arranged for over 200 languages through LanguageLine, and British Sign Language users can contact the helpline using contactSCOTLAND-BSL.

Before you call

Have ready

  • if you use the webform, a few sentences on your main concerns, what you want to happen or change, what the child or young person wants, and the steps you have already taken

They can

  • explain children's rights to additional support and advise on the next steps you can take
  • talk about advocacy and signpost local advocacy services
  • arrange an interpreter for over 200 languages: tell the adviser at the start of the call

They cannot

  • provide advocacy: Enquire is an advice and information service
  • offer call backs from the webform

If you do not get through first time, try again later or use another way to contact them.

In the emergency guides: My child is being bullied at school → · My child isn't getting the help they need at school →

Phone
0345 123 2303
Website
https://enquire.org.uk/contact/
Hours
Monday, Tuesday and Thursday 9.30am to 4.30pm. Closed Wednesday, Friday and weekends. Webform and webchat also.
Coverage
Scotland
Languages
English
Best for
Parents, Teens & youth
Last checked
October 10, 2026

See something out of date or wrong? Tell us by email.

We list this organization because it is a national service for the need on this page. We’re not affiliated with it, and we don’t speak for it. Last checked October 10, 2026: we opened its own site and confirmed this link and number. We don’t call the lines, and hours can change — their site has the latest.

Heavy moment? Call Samaritans on 116 123 — or someone to talk to →

Shared by FindAngel.org — free, always · https://findangel.org/resources/uk-enquire/

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