Hourglass (older people and abuse)

If you are an older person, or you are worried about one, you can get information and support about abuse or neglect. You can call, text, email or chat live.

Good to know

The helpline is confidential and free to call from a landline or mobile, and the number will not show on your phone bill. The helpline and chatbot run 24/7; their other services are open Monday to Friday, 9am to 5pm.

Hours
24/7
Languages
English
Best for
Older adults, Abuse survivors
Last checked
October 3, 2026

See something out of date or wrong? Tell us and we’ll check it.

We list this organization because it is a national service for the need on this page. We’re not affiliated with it, and we don’t speak for it. Last checked October 3, 2026: we opened its own site and confirmed this link and number. We don’t call the lines, and hours can change — their site has the latest.

Heavy moment? Call Samaritans on 116 123 — or we’re here.

Close