Housing Rights (Northern Ireland)

You can get advice and information about housing, including eviction, repairs and bad housing, mortgage problems, and help to pay housing costs. The helpline is a way to ask an adviser directly.

Good to know

Housing Rights is an independent charity working in Northern Ireland. Its site has advice pages for tenants, homeowners and private tenants, and a separate section for landlords.

Before you call

They can

  • speak to a housing adviser on 028 9024 5640, Monday to Friday, 9:30am to 4:30pm, if you live in Northern Ireland and need housing advice
  • chat online with the helpline advisers, using the pop-up on the site; if they are not available they get back to you by email
  • take your housing problem through an online form, and get back to you by email
  • help solve disputes in private rented tenancies with their Housing Mediation Service

They cannot

  • give advice through the general contact form: that form is for general, non-advice queries only, and advice goes through the helpline, chat or advice form
  • see you at their Belfast office without notice: call first to make an appointment

In the emergency guides: I'm behind on my mortgage and could lose my home → · My landlord won't give my deposit back → · I got an eviction notice or court papers → · My home is unsafe and my landlord won't fix it → · I have nowhere to sleep tonight → · I got a shutoff notice → · I've been told to leave home →

Hours
9.30am to 4.30pm, Monday to Friday
Coverage
Northern Ireland
Languages
English
Last checked
October 3, 2026

See something out of date or wrong? Tell us by email.

We list this organization because it is a national service for the need on this page. We’re not affiliated with it, and we don’t speak for it. Last checked October 3, 2026: we opened its own site and confirmed this link and number. We don’t call the lines, and hours can change — their site has the latest.

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