Macmillan Support Line

They may ask

• for online chat, which is for people aged 18 or over, a couple of basic questions like your name and email address, and what you want to talk about

They can

• talk with you 7 days a week, 8am to 8pm, on 0808 808 00 00, whether you have just been diagnosed, are having treatment, are supporting someone with cancer, or have questions about life after treatment
• give emotional support and practical information about all aspects of cancer, from trained advisers including cancer information specialist nurses
• help you look for benefits and financial support you may be entitled to, through their money advisers, Monday to Friday, 8am to 6pm
• ring you back during opening hours if you leave your number, or answer an email through their online form
• give you an interpreter if you say, in English, the language you want, or set up a British Sign Language video call if you ask by email or chat

They cannot

• advise on healthcare systems outside the UK. From abroad the number is +44 207 091 2230, and Macmillan says those calls are not free
• replace emergency help: if you need emergency medical help, call 999 or go to A&E