National Domestic Abuse Helpline (Refuge)
You can talk about domestic abuse, plan for your safety, and work out what options you have. You can also use their live chat or a secure online form.
Good to know
The call is free. The advisers are all female. There is a British Sign Language service from 10am to 6pm, Monday to Friday. In an emergency, call 999.
Before you call
Have ready
- if you think someone might be monitoring your devices, the site says to leave it and visit from a safe device
They can
- talk with you 24 hours a day, 365 days a year, on 0808 2000 247, free, or through live chat
- talk about domestic abuse, safety planning, advice and support, in many different languages
- help you find a refuge place or other specialist services
- offer a British Sign Language service, 10am to 6pm Monday to Friday
They cannot
- help you directly to get a non-molestation order: the site says it offers signposting, and points to Rights of Women for advice and support on that
- replace 999: if you are in an emergency, call 999
In the emergency guides: I got an eviction notice or court papers → · My home is unsafe and my landlord won't fix it → · I lost my wallet, phone or ID, or it was stolen → · I have nowhere to sleep tonight → · Someone is harassing or stalking me → · Someone is using my identity → · I've been told to leave home →
- Phone
- 0808 2000 247
- Website
- https://www.nationaldahelpline.org.uk
- Hours
- 24 hours a day
- Languages
- English
- Best for
- Abuse survivors
- Last checked
- October 3, 2026
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Shared by FindAngel.org — free, always · https://findangel.org/resources/uk-national-domestic-abuse-helpline/