NHS 111 Wales
If you feel unwell but it is not a medical emergency, you can call 111 or use the online symptom checkers. You will be given healthcare advice or directed to the local service that can help you best. For urgent mental health help, or if you are worried about a family member, call 111 and select option 2 to speak with a mental health worker in your area.
Good to know
Calls to NHS 111 Wales are free from landlines and mobiles, and all calls are recorded for patients' safety. Deaf and hard of hearing people can use SignVideo for BSL (8am to midnight, 7 days a week) or Relay UK. In a medical emergency, call 999.
Before you call
They can
- help you find services near you by postcode or town, including GPs, pharmacies, and hospitals with emergency departments and minor injuries units
- let you check your symptoms online
- give advice on what to do out of hours, and point you to a pharmacy for a common ailment or medication
In the emergency guides: I was just in a car accident → · I'm being sent home from hospital, or someone I care for is → · I was hurt at work →
- Phone
- 111
- Website
- https://111.wales.nhs.uk
- Hours
- 24 hours a day
- Coverage
- Wales
- Languages
- English, Welsh
- Last checked
- October 3, 2026
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