Flooding Incident Line (Northern Ireland)

You use this number to report flooding in Northern Ireland, such as flooding on roads, burst water mains and blocked drains. When you report an incident, nidirect says staff will know which agency needs to respond. It is a line for reporting. It is not a flood warning service.

Call 0300 2000 100 Visit their site ↗

Good to know

nidirect says: “This service isn't for emergencies.” If there is a risk to life or someone is in danger, call 999. In a big storm, help may be slow to arrive. After Storm Chandra in January 2026, a Department for Infrastructure director said of its response in Antrim: “We appreciate that there were delays... communication issues.” If you are in danger, call 999 rather than waiting. Calls to 03 numbers “cost no more than a national call from any type of phone or provider”, according to nidirect. To check whether an area is at risk of flooding, nidirect points to Flood Maps NI. For a blocked gully or problem with roadside drainage, nidirect points to its online road drainage fault form. If your home is flooded, nidirect says to contact your utility suppliers.

Before you call

Have ready

nothing is listed: the pages read do not say what the line asks for

They can

take a report of flooding in Northern Ireland, such as on roads, from burst water mains and from blocked drains
pass the report to the agency that needs to respond, according to nidirect

They cannot

deal with an emergency: nidirect says the service is not for emergencies, so call 999 if there is a risk to life or someone is in danger
send you flood warnings: it is a reporting line, and Floodline does not cover Northern Ireland
show you whether your area is at risk of flooding: nidirect points to Flood Maps NI for that

Phone: 0300 2000 100
Website: https://www.nidirect.gov.uk/articles/reporting-flooding
Hours: nidirect says it is “available 24 hours a day, seven days a week”.
Coverage: Northern Ireland
Languages: English
Last checked: November 1, 2026

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