Northern Ireland Housing Executive (homelessness)
If you are homeless, or want to talk to someone about rehousing, in Northern Ireland, you can call the Housing Executive's Homelessness Line to speak to a Housing Advisor in your local office. They interview you, assess your situation and talk through your housing options. They might need to offer you somewhere to stay.
Good to know
Out of hours, the line is an emergency service for people who have nowhere safe to stay. Advice about homelessness from the Housing Executive is free to everyone. For other questions, the General Enquiries Line is 03448 920 900.
Before you call
They may ask
- about your situation, in a housing solutions interview and homeless assessment with a Housing Advisor
They can
- put you through to a Housing Advisor in your local office in normal working hours, who looks at your housing options and any need for temporary accommodation
- give you advice about homelessness free: the Housing Executive must make sure it is available free to everyone
- help out of hours, after 5pm, at weekends and on bank holidays, if you have nowhere safe to stay and need emergency accommodation
They cannot
- promise you somewhere to stay: they might need to offer you somewhere, but that depends on your circumstances
In the emergency guides: I got an eviction notice or court papers → · A flood, fire or storm hit my home → · My home is unsafe and my landlord won't fix it → · I have nowhere to sleep tonight → · I've been told to leave home →
- Phone
- 03448 920 908
- Website
- https://www.nihe.gov.uk/emergency
- Hours
- Homelessness line in normal working hours, plus an emergency out-of-hours service after 5pm, at weekends and on bank holidays
- Coverage
- Northern Ireland
- Languages
- English
- Last checked
- October 8, 2026
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Shared by FindAngel.org — free, always · https://findangel.org/resources/uk-nihe-homelessness/