Patient and Client Council (Northern Ireland)

If you have a concern about the health or social care you, or someone you care for, received, the PCC gives free support and advice. It offers a free independent advocacy service, including help with the Health and Social Care complaints process and with submissions to the Northern Ireland Public Services Ombudsman.

Good to know

The PCC says its independent advocacy service is free and confidential. Call the freephone line in the hours above, or use the online contact form on its site.

In the emergency guides: I'm being sent home from hospital, or someone I care for is →

Hours
Monday to Friday, 9am to 4pm, excluding bank holidays
Coverage
Northern Ireland
Languages
English
Last checked
October 10, 2026

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We list this organization because it is a national service for the need on this page. We’re not affiliated with it, and we don’t speak for it. Last checked October 10, 2026: we opened its own site and confirmed this link and number. We don’t call the lines, and hours can change — their site has the latest.

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