Housing and Property Chamber (First-tier Tribunal for Scotland)

If you rent privately in Scotland, you can apply to this tribunal if your landlord has not done repairs you reported (form A, Repairs Application), or if your landlord did not protect your tenancy deposit in a scheme in time (form G, General Private Tenancies Application). It is free to apply.

Good to know

Staff cannot give legal advice: get that from Shelter Scotland or Citizens Advice. Its page warns of a high volume of applications, so waits may be longer.

Before you call

Have ready

  • your tenancy agreement (for a deposit application the tribunal asks for a copy)
  • for repairs: copies of the letters or emails you sent your landlord to report the repairs, and photos or other evidence
  • for a deposit: the dates your tenancy started and ended, and what you paid and when

They can

  • take a repairs application on form A, at no cost
  • take an application about an unprotected tenancy deposit on form G, at no cost

They cannot

  • give legal advice about your case
  • enforce its own payment orders: its FAQ says that if an order needs enforcing, the person who got it pays sheriff officers to do it

In the emergency guides: My landlord won't give my deposit back → · My home is unsafe and my landlord won't fix it →

Coverage
Scotland
Languages
English
Last checked
October 9, 2026

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We list this organization because it is a national service for the need on this page. We’re not affiliated with it, and we don’t speak for it. Last checked October 9, 2026: we opened its own site and confirmed this link and number. We don’t call the lines, and hours can change — their site has the latest.

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