Shelter Cymru

If you have nowhere to sleep or might be homeless soon, you can talk to an expert housing adviser on the urgent helpline. You can also chat online or find an advice centre.

Good to know

Their page warns of delays in their response; if you cannot reach an adviser, use their online housing advice. If you are at risk of violence, dial 999.

Hours
Monday to Friday, 9am to 4pm
Coverage
Wales
Languages
English, Welsh
Last checked
October 3, 2026

See something out of date or wrong? Tell us and we’ll check it.

We list this organization because it is a national service for the need on this page. We’re not affiliated with it, and we don’t speak for it. Last checked October 3, 2026: we opened its own site and confirmed this link and number. We don’t call the lines, and hours can change — their site has the latest.

Heavy moment? Call Samaritans on 116 123 — or we’re here.

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