Shelter Scotland

If you are homeless or about to become homeless, or someone in your home is vulnerable or at risk of harm, you can get urgent housing advice by phone.

Good to know

Calls are free from UK landlines and most mobile networks. They cannot always answer straight away, so check their housing advice pages while you wait. Online chat is for housing problems where you have somewhere to stay, Monday to Friday 9am to 4pm.

Hours
Monday to Friday, 9am to 5pm. Closed on bank holidays.
Coverage
Scotland
Languages
English
Last checked
October 3, 2026

See something out of date or wrong? Tell us and we’ll check it.

We list this organization because it is a national service for the need on this page. We’re not affiliated with it, and we don’t speak for it. Last checked October 3, 2026: we opened its own site and confirmed this link and number. We don’t call the lines, and hours can change — their site has the latest.

Heavy moment? Call Samaritans on 116 123 — or we’re here.

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