The Mix

If you are 25 or under, you can text for urgent mental health support. If you are under 25, you can also talk one-to-one with a trained peer supporter, join a group, or get one-to-one counselling. Their site also has a chatbot that works 24/7.

Good to know

The Mix is for under-25s in the UK. The site lists free one-to-one counselling and a supportive community.

Before you call

They can

  • give urgent support by text if you are 25 or under: text THEMIX to 85258 and a Shout volunteer replies, free, 24 hours a day, and the messages will not appear on your phone bill
  • offer one-to-one text chats with trained peer supporters, support groups, an anonymous discussion board and short-term counselling

They cannot

  • act as an emergency service: if your life is in imminent danger, call 999

In the emergency guides: I've been told to leave home →

Coverage
UK-wide
Languages
English
Best for
Teens & youth
Last checked
October 3, 2026

See something out of date or wrong? Tell us by email.

We list this organization because it is a national service for the need on this page. We’re not affiliated with it, and we don’t speak for it. Last checked October 3, 2026: we opened its own site and confirmed this link and number. We don’t call the lines, and hours can change — their site has the latest.

Heavy moment? Call Samaritans on 116 123 — or someone to talk to →

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