Victim Support (Supportline)
If you have been affected by crime, you can talk to trained staff who explain your rights and options and the further support available. You can also use the live chat.
Good to know
The call is free. You can dial 141 first to hide your number, though that does not work on some mobile networks. Support is only for people in England and Wales.
Before you call
They may ask
- on the online form: how you want help, what brought you to Victim Support (for example fraud, cyber crime or image based sexual abuse), and which country and county you live in
They can
- give free, independent advice by phone on 08 08 16 89 111, by live chat or through an online form, at any time
- call you back from your local area team within three working days if you use the online form
- take Relay UK calls or help in BSL
They cannot
- replace 999: in an emergency, always call 999
- help you if you live in Scotland: Victim Support Scotland is a separate service, and the form on this site is for England and Wales
- keep everything private in every case: it shares information without your consent only if it is worried about your safety or someone else's, or if the law requires it
In the emergency guides: I was just in a car accident → · I was hurt at work → · I paid a scammer, or think I've been scammed → · I lost my wallet, phone or ID, or it was stolen → · Someone is harassing or stalking me → · Someone is using my identity →
- Phone
- 08 08 16 89 111
- Website
- https://www.victimsupport.org.uk
- Hours
- 24/7, every day of the year
- Coverage
- England and Wales
- Languages
- English, Welsh
- Best for
- Abuse survivors
- Last checked
- October 3, 2026
See something out of date or wrong? Tell us by email.
Shared by FindAngel.org — free, always · https://findangel.org/resources/uk-victim-support/