USAGov
If you don't know which government office handles your problem, you can call and talk with a live agent. They answer your question or point you to the agency that can.
Good to know
Their page says not to share personal details like your phone or Social Security number on the call. The site also has a chat option.
Before you call
Have ready
- what you want to know, in a sentence or two: for example, which document you lost, or which state office handles your problem
They can
- talk with you live and answer your question about federal benefits, services and programs
- direct you to the agency that can help, if they cannot answer it themselves
They cannot
- take your personal details: the page says not to share personal information like phone or Social Security numbers
- answer outside Monday to Friday, 8:00 a.m. to 8:00 p.m. Eastern Time, or on federal holidays
The page gives no wait time. Calls may be monitored for quality assurance.
In the emergency guides: My car was repossessed, towed or clamped → · My landlord won't give my deposit back → · I lost my wallet, phone or ID, or it was stolen →
- Phone
- 1-844-872-4681
- Website
- https://www.usa.gov/phone
- Hours
- Monday - Friday, 8:00 AM - 8:00 PM Eastern Time (except federal holidays)
- Coverage
- Nationwide (U.S.)
- Languages
- English, Spanish
- Last checked
- October 3, 2026
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Shared by FindAngel.org — free, always · https://findangel.org/resources/usagov/