Medicare (1-800-MEDICARE)
You can call or live chat with a real person about Medicare, including questions that the website does not answer.
Good to know
TTY users can call 1-877-486-2048. To sign up for Medicare or ask about Extra Help with drug costs you go through Social Security, and for Medicaid or help with Medicare costs you go through your state.
Before you call
Have ready
- your Medicare Number, and the notice or Medicare Summary Notice (MSN) about the decision, with its date
They can
- answer billing questions and questions about your claims and expenses, by phone or in your secure Medicare account
- give you more information about the appeal steps and what each level needs
- take calls from TTY users on 1-877-486-2048
They cannot
- talk to someone else about your case unless you have filled out an Authorization to Disclose Personal Health Information
- answer for a Medicare Advantage or drug plan's appeal: your plan's papers say how to appeal
In the emergency guides: I'm being sent home from hospital, or someone I care for is → · My health insurance or Medicaid is ending → · I got a medical bill I can't pay, or a claim was denied →
- Phone
- 1-800-633-4227
- Website
- https://www.medicare.gov/talk-to-someone
- Hours
- 24 hours a day, 7 days a week (except some federal holidays)
- Coverage
- Nationwide (U.S.)
- Languages
- English, Spanish
- Best for
- Older adults
- Last checked
- October 3, 2026
See something out of date or wrong? Tell us by email.
Shared by FindAngel.org — free, always · https://findangel.org/resources/medicare/