Taxpayer Advocate Service (IRS)

A free, independent office inside the IRS that can help if you have not been able to fix a tax problem with the IRS, or if the problem is causing you financial hardship.

Good to know

It is free. They are busy: they say a reply can take up to two weeks. To open a case you can send Form 911. Talking to them does not extend a Tax Court date.

Before you call

Have ready

  • the IRS notice or letter, and what you have already tried with the IRS

They may ask

  • whether the problem is causing you financial hardship, for example losing your home, food, utilities or transport to work

They can

  • open a case and give you an advocate, for free
  • help when the IRS has not resolved your problem or has missed a date it gave you

They cannot

  • answer quickly at busy times: they say it may take up to two weeks to return your call
  • extend the date to petition the Tax Court

In the emergency guides: I got a tax bill or letter I can't pay or don't understand →

Hours
Call for current hours; a return call can take up to two weeks
Coverage
Nationwide (U.S.)
Languages
English
Last checked
October 10, 2026

See something out of date or wrong? Tell us and we’ll check it.

We list this organization because people told us it helped. We’re not affiliated with it, and we don’t speak for it. Last checked October 10, 2026: we opened its own site and confirmed this link and number. We don’t call the lines, and hours can change — their site has the latest.

Heavy moment? Call or text 988 — or we’re here.

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