Childline
If you are under 19, you can talk to a counsellor about anything, big or small. You can call, or use the online 1-2-1 chat.
Good to know
Calls are free from most landlines and mobiles, they will not show on a phone bill, and you can call without credit. The online 1-2-1 chat and messages need a Childline account; signing up does not ask for your email or personal information. Chat is open any time, but at night it can take longer to get through. In an emergency, call 999.
Before you call
They can
- talk with a counsellor 24 hours a day, 7 days a week, on 0800 1111 or by 1-2-1 online chat; you can talk about anything, big or small
- take your call free from most landlines and mobiles in the UK: the call will not show on a phone bill, and you can call even if you have no credit
- help deaf young people through 1-2-1 chat or email to a counsellor, or British Sign Language through an interpreter (SignVideo, Monday to Friday 8am to 8pm and Saturday 8am to 1pm)
- help you, if you are under 18, report a sexual picture or video of yourself and get it removed from the internet, with Report Remove, run with the Internet Watch Foundation
They cannot
- take more than 10 calls in 24 hours from a single phone number: the site says a limit applies
- replace 999: the site says in an emergency you should always call 999
At night it can take longer to get through on chat, and calls may be shorter than usual. If it is difficult to get through and you need urgent help, call 999.
In the emergency guides: My child is being bullied at school → · My child has been suspended or excluded from school → · My child isn't getting the help they need at school → · I paid a scammer, or think I've been scammed → · I have nowhere to sleep tonight → · Someone is harassing or stalking me → · Someone I love is missing → · I've been told to leave home →
- Phone
- 0800 1111
- Website
- https://www.childline.org.uk
- Hours
- 24 hours a day, 7 days a week
- Coverage
- UK-wide
- Languages
- English, Welsh
- Best for
- Teens & youth
- Last checked
- October 11, 2026
See something out of date or wrong? Tell us by email.
Shared by FindAngel.org — free, always · https://findangel.org/resources/uk-childline/