Children First Support Line
If you are a parent or carer in Scotland, you can call or start a webchat if you are struggling, feel overwhelmed, or just need to hear a friendly voice. They also run the Kinship Care Advice Service for Scotland through this line.
Good to know
The call is free. If you think a child is in immediate danger, ring 999. If you live in England, the site points you to Family Lives instead.
Before you call
They can
- answer the support line free on 08000 28 22 33: Monday to Friday 9am to 9pm, and weekends 9am to noon
- support parents and carers in Scotland with worries the page lists, including bullying, social media, exam stress and mental health, with emotional, practical and financial help
- talk by webchat or email as well as the phone: the page offers both
They cannot
- help a parent in England directly: the page says, if you live in England, to contact Family Lives (now Coram Family Lives) for further support
- replace 999: the page says to ring 999 if you think a child is in immediate danger
In the emergency guides: My child is being bullied at school → · My child has been suspended or excluded from school → · My child isn't getting the help they need at school →
- Phone
- 08000 28 22 33
- Website
- https://www.childrenfirst.org.uk/get-support/support-line/
- Hours
- Monday to Friday 9am to 9pm. Weekends 9am to noon.
- Coverage
- Scotland
- Languages
- English
- Best for
- Parents
- Last checked
- October 3, 2026
See something out of date or wrong? Tell us by email.
Shared by FindAngel.org — free, always · https://findangel.org/resources/uk-children-first-scotland/