Coram Family Lives

If you are a parent or carer, you can call for emotional support, information and advice on any aspect of parenting and family life. They listen and let you take the conversation where you want it to go.

Good to know

The helpline is free. The lines get busy, so try again if you do not get an answer first time. You can also use online chat or WhatsApp on weekdays, or email. In Scotland, their page points to Children First.

Before you call

They can

  • listen and talk through your situation and your options: a free parenting helpline for families in England and Wales, on 0808 800 2222
  • give emotional support, information, advice and guidance on any aspect of parenting and family life: Monday to Friday 9am to 9pm, weekends 10am to 3pm
  • talk with you by online chat or WhatsApp (07441 444125) on Monday to Friday 9am to 9pm, or reply to an email to askus@coramfamilylives.org.uk within 24 hours on Monday to Friday

They cannot

  • give legal or medical advice
  • take calls as a Scotland service: for callers from Scotland, the page points to the Children First Supportline on 08000 28 22 33

If you do not get an answer first time, try again: the page says so.

In the emergency guides: My child is being bullied at school → · My child has been suspended or excluded from school → · My child isn't getting the help they need at school →

Hours
Monday to Friday 9am to 9pm. Weekends 10am to 3pm.
Coverage
England and Wales
Languages
English
Best for
Parents
Last checked
October 3, 2026

See something out of date or wrong? Tell us by email.

We list this organization because it is a national service for the need on this page. We’re not affiliated with it, and we don’t speak for it. Last checked October 3, 2026: we opened its own site and confirmed this link and number. We don’t call the lines, and hours can change — their site has the latest.

Heavy moment? Call Samaritans on 116 123 — or someone to talk to →

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