The Coroners’ Courts Support Service
If a death has been reported to a coroner, or you are going to an inquest, trained volunteers give emotional support and practical help to bereaved families, witnesses and others. This can be in person or through their National Helpline.
Good to know
The helpline gives free and confidential advice about the inquest process, by phone or email. Volunteers are not yet at every coroner's court, but if your area is not on their list you can still call the helpline for support. Outside opening hours, leave a message and they will contact you on the next working day.
Before you call
They can
- give emotional support and practical help to bereaved families, witnesses and others attending an inquest, in person or through the National Helpline
- give free and confidential advice about the inquest process, by phone or by email to helpline@ccss.org.uk
- explain who does what at an inquest and what to expect on the day
- put you in touch with a local volunteer who knows your court, if their service is at that court
- point you to other organisations and bereavement agencies
They cannot
- be at every court yet: they aim to offer support in all coroners’ courts in England and Wales, and if your area is not on their list you can still call the helpline
- answer outside Monday to Friday, 10am to 4pm, or on bank holidays: leave a message and they will contact you on the next working day
- be a crisis line: if you are in emotional crisis outside their hours, their page says to call Samaritans on 116 123
In the emergency guides: Someone died →
- Phone
- 0300 111 2141
- Website
- https://www.coronerscourtssupportservice.org.uk/
- Hours
- Monday to Friday, 10am to 4pm. Closed weekends and bank holidays.
- Coverage
- England and Wales
- Languages
- English
- Last checked
- October 8, 2026
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