DWP Bereavement Service (Bereavement Support Payment)
If your partner has died, you can apply for Bereavement Support Payment by phone through the Bereavement Service helpline. You can also apply online or by post.
Good to know
For a Welsh-language adviser call 0800 731 0453. Relay UK: 18001 then 0800 151 2012. If you live in Northern Ireland, there is a different way to apply by phone. If you are abroad, call the International Pension Centre.
Before you call
Have ready
- your National Insurance number
- your bank or building society account details
- the date your partner died
- your partner’s National Insurance number
They can
- take a Bereavement Support Payment claim by phone
- send you a claim form through the post
- take calls in Welsh on 0800 731 0453 and Relay UK calls on 18001 then 0800 151 2012
They cannot
- answer outside Monday to Friday, 8am to 6pm
- take a claim from Northern Ireland: if you live there, there is a different way to apply by phone
In the emergency guides: Someone died →
- Phone
- 0800 151 2012
- Website
- https://www.gov.uk/bereavement-support-payment/how-to-claim
- Hours
- Monday to Friday, 8am to 6pm
- Languages
- English, Welsh
- Last checked
- October 8, 2026
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