Labour Relations Agency (Northern Ireland)
The Workplace Information Service gives information about your employment rights and responsibilities in Northern Ireland, free and confidential. The agency also runs Early Conciliation. In most cases you must notify the agency and consider Early Conciliation before you can take a claim to the Industrial or Fair Employment Tribunal.
Good to know
The Workplace Information Service is 03300 555 300. The switchboard, for conciliation, mediation and arbitration cases, is 03300 552 220. They can arrange an interpreter if needed. If you cannot make an Early Conciliation notification online, you can phone the agency and a staff member can take your details.
Before you call
They can
- give you information about your employment rights and responsibilities, for your specific circumstances, on the Workplace Information Service 03300 555 300
- arrange an interpreter if needed
- take your details by phone for an Early Conciliation notification, if you cannot do it online
They cannot
- take a call about a conciliation, mediation, independent appeal or arbitration case on the Workplace Information line: for those their page says to call the switchboard on 03300 552 220
- let you go to tribunal without considering Early Conciliation: you must notify the agency first, though nidirect lists some exceptions
In the emergency guides: I was hurt at work → · I just lost my job →
- Phone
- 03300 555 300
- Website
- https://www.lra.org.uk
- Coverage
- Northern Ireland
- Languages
- English
- Last checked
- October 8, 2026
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