TaxAid
A charity that gives free, expert help with tax problems, such as Self Assessment and unexpected tax bills, to people who cannot pay for advice. It now includes Tax Help for Older People.
Good to know
In most cases they help people earning under £30,500. They cannot help with company tax, tax planning, tax credits, benefits, council tax or tax outside the UK. Ring rather than use the form: a form reply can take up to 10 working days.
Before you call
Have ready
- your HMRC letters and your reference number
They may ask
- your yearly income, any debts or savings, and anything in your life that makes this harder
They can
- help you on the call, or pass you to a caseworker if the problem needs more work
- adjust if using the phone is hard because of a disability: tell them
They cannot
- help everyone: in most cases only people earning under £30,500
- help with company tax, tax planning, tax credits, benefits, council tax or non-UK tax
In the emergency guides: I got a tax bill or letter I can't pay or don't understand →
- Phone
- 0345 120 3779
- Website
- https://taxaid.org.uk/i-need-help-with-tax
- Hours
- Monday to Friday, 9am to 5pm
- Coverage
- UK-wide
- Languages
- English
- Last checked
- October 10, 2026
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Shared by FindAngel.org — free, always · https://findangel.org/resources/uk-taxaid/