Traffic Penalty Tribunal (England outside London, and Wales)

The Traffic Penalty Tribunal decides motorists' appeals against parking and traffic Penalty Charge Notices (PCNs) issued by local authorities and charging authorities in England (outside London) and Wales. Its customer support team can help you make an appeal online, or send you a form to appeal by post.

Good to know

If you call, have your Notice of Rejection of Representations letter to hand. Calls are recorded for quality and training. For live chat or WhatsApp (+44 (0)7821666297), type 'transfer to an agent' to reach a person. An Adjudicator can help extend the time to appeal in certain circumstances, for example because of a health condition.

Before you call

Have ready

  • your Notice of Rejection of Representations (NoR) letter, if you call
  • if you email: the type of PCN (for example parking, bus lane, moving traffic or Clean Air Zone), the date it was issued, and what you need help with

They can

  • help you make an appeal online, give you guidance so you can do it yourself, or send you a form to appeal by post
  • complete the appeal for you, if your needs require it, from information you give by post or over the phone
  • tell you that an Adjudicator can help extend the time available to submit an appeal in certain circumstances, for example because of a health condition
  • accept an appeal from a representative on your behalf, or let a representative help you during the appeal

In the emergency guides: I got a parking or traffic fine, or a court letter about one →

Hours
Phone: Monday to Friday, 9am to 5pm, except bank holidays. Live chat and WhatsApp: a digital helper answers at any hour; a person is there Monday to Friday, 9am to 4pm, except bank holidays.
Coverage
England and Wales
Languages
English
Last checked
October 10, 2026

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We list this organization because it is a national service for the need on this page. We’re not affiliated with it, and we don’t speak for it. Last checked October 10, 2026: we opened its own site and confirmed this link and number. We don’t call the lines, and hours can change — their site has the latest.

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