Turn2us

You can use free online tools to check which benefits you could claim and to search for charitable grants. There is also a helper for Personal Independence Payment (PIP) applications.

Good to know

Turn2us no longer offers one-to-one support. If you cannot use the online tools and need help by phone, their site points to a partner called Help through Hardship, which gives free confidential advice in England and Wales.

Before you call

Have ready

  • about 10 minutes: the Grants Search says it takes that long

They can

  • check which means-tested benefits you may be able to claim, free and confidential, with the Benefits Calculator
  • search for charitable grants, which is money that does not have to be paid back, with the Grants Search
  • help you find an adviser near you with the Find an adviser tool
  • walk you through each stage of a Personal Independence Payment application with the PIP Helper

They cannot

  • give personal one-to-one support: Turn2us no longer offers it
  • take a grant application from you: the Grants Search points you to other organisations that give grants
  • give you a phone number of their own: if you cannot use the online tools, their site points to Help through Hardship, which gives free confidential phone advice in England and Wales but does not offer direct payments, grants or loans

In the emergency guides: My benefits were stopped, cut or refused → · I was hurt at work → · I just lost my job → · I got a medical bill I can't pay, or a claim was denied → · I have no money for food → · I got a shutoff notice → · Money is being taken from my wages → · I haven't been paid my wages →

Languages
English
Last checked
October 3, 2026

See something out of date or wrong? Tell us by email.

We list this organization because it is a national service for the need on this page. We’re not affiliated with it, and we don’t speak for it. Last checked October 3, 2026: we opened its own site and confirmed this link and number. We don’t call the lines, and hours can change — their site has the latest.

Heavy moment? Call Samaritans on 116 123 — or someone to talk to →

Close

The lamp is on. Whenever you’re ready:one more small step →someone to talk to →