Advice Direct Scotland (advice.scot)
You can get free, practical advice and information on benefits, employment, housing, neighbourhood disputes and family matters. The same organisation runs services for debt, consumer, energy and postal advice.
Good to know
All of the services are completely free at the point of use. You can contact them by phone and through other channels listed on their site. They have BSL access through contactSCOTLAND-BSL and interpreter services. For debt, its moneyadvice.scot advisers have their own line, 0808 196 2316, Monday to Friday 9am to 5pm.
Before you call
They can
- give free advice on benefits, employment, housing, neighbourhood disputes and family matters on 0808 800 9060, Monday to Friday 9am to 5pm
- for debt: give free debt information and support on the moneyadvice.scot line, 0808 196 2316, Monday to Friday 9am to 5pm, or by email at support@moneyadvice.scot or live chat
- for debt: assess your situation with you, looking at your income and outgoings, and talk through what to do next
- take British Sign Language contact through contactSCOTLAND-BSL, and use interpreter services
In the emergency guides: I'm behind on my council tax or rates → · A debt collector is chasing me, or I got court papers about a debt → · A flood, fire or storm hit my home → · I paid a scammer, or think I've been scammed → · I got a parking or traffic fine, or a court letter about one → · Money is being taken from my wages →
- Phone
- 0808 800 9060
- Website
- https://advice.scot
- Hours
- Monday to Friday, 9am to 5pm
- Coverage
- Scotland
- Languages
- English
- Last checked
- October 3, 2026
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