MoneyHelper
You can get free, impartial guidance on money, from everyday budgeting and money troubles to pensions. You can phone, webchat or use WhatsApp.
Good to know
MoneyHelper is a free service run by the Money and Pensions Service. You will always chat with a real person. Free Pension Wise appointments are available if you want to take money from a defined contribution pension.
Before you call
They may ask
- some questions first, by webchat or WhatsApp, and then they connect you with a specialist
They can
- talk to you by phone on 0800 011 3797, by webchat or by WhatsApp, with a real person
- reply to an online form within 3 working days
- take Relay UK text calls, give you a free British Sign Language interpreter, and find an interpreter if English or Welsh is not your first language
- book a free Pension Wise appointment about how you can take money from a defined contribution pension
They cannot
- answer on Saturdays, Sundays or bank holidays: phone and webchat are closed
- give you a free call from outside the UK: their page says UK calls are free, and gives a separate outside-UK number, +44 (0)20 7932 5780
In the emergency guides: I'm behind on my council tax or rates → · A debt collector is chasing me, or I got court papers about a debt → · A flood, fire or storm hit my home → · I got a parking or traffic fine, or a court letter about one → · Someone died → · Money is being taken from my wages →
- Phone
- 0800 011 3797
- Website
- https://www.moneyhelper.org.uk
- Hours
- Monday to Friday, 9am to 5pm
- Languages
- English, Welsh
- Last checked
- October 3, 2026
See something out of date or wrong? Tell us by email.
Shared by FindAngel.org — free, always · https://findangel.org/resources/uk-moneyhelper/