National Debtline
You can talk to a debt adviser by phone or webchat, or work through tailored advice online, to deal with what you owe.
Good to know
It is free and confidential. They say every call, webchat and online tool is free to use, and they are authorised and regulated by the Financial Conduct Authority.
Before you call
They can
- give free, confidential and independent debt advice by phone on 0808 808 4000, 9am to 8pm Monday to Friday and 9.30am to 1pm Saturday
- talk to you by webchat at the same hours
- give tailored advice online at any time through My Money Steps, if you would rather not talk
- show advice for England and Wales or for Scotland: you choose your country on the site
They cannot
- offer a Northern Ireland choice: the site's country picker lists England and Wales, and Scotland
In the emergency guides: My bank account was frozen or closed → · I'm behind on my mortgage and could lose my home → · My car was repossessed, towed or clamped → · I'm behind on my council tax or rates → · A debt collector is chasing me, or I got court papers about a debt → · I got a parking or traffic fine, or a court letter about one → · I got a shutoff notice → · I got a tax bill or letter I can't pay or don't understand → · Money is being taken from my wages →
- Phone
- 0808 808 4000
- Website
- https://www.nationaldebtline.org
- Hours
- Phone: 9am to 8pm Monday to Friday, 9.30am to 1pm Saturday. Online tool My Money Steps: 24/7.
- Languages
- English
- Last checked
- October 3, 2026
See something out of date or wrong? Tell us by email.
Shared by FindAngel.org — free, always · https://findangel.org/resources/uk-national-debtline/