Citizens Advice Cymru (Advicelink Wales)

You can get advice on problems with money, housing, work and more through the national phone line, which connects you to a local Citizens Advice. There is online chat too.

Good to know

Calls to Advicelink are free from mobiles and landlines. If the wait is long, they will tell you about other ways to get advice. If they cannot answer within an hour the call is disconnected, so try again later.

Hours
Monday to Friday 8am to 7pm. Saturday 9am to 1pm.
Coverage
Wales
Languages
English, Welsh
Last checked
October 3, 2026

See something out of date or wrong? Tell us and we’ll check it.

We list this organization because it is a national service for the need on this page. We’re not affiliated with it, and we don’t speak for it. Last checked October 3, 2026: we opened its own site and confirmed this link and number. We don’t call the lines, and hours can change — their site has the latest.

Heavy moment? Call Samaritans on 116 123 — or we’re here.

Close