Trussell (find a food bank)

Have ready

• how many adults and children the parcel is for, and the ages of any children: volunteers check these from your voucher
• any dietary requirements: say so when you get your voucher so the food bank can prepare

They may ask

• the community organisation that gives you a voucher asks about your individual needs, so it can help you find the right support

They can

• help you find your nearest food bank
• give an emergency food parcel with at least three days of meals once you have a food voucher from a local community organisation
• sometimes provide pet food and essentials such as toiletries and period products, where they can
• sometimes offer extra support, such as debt advice or a trained Citizens Advice adviser
• sometimes deliver food parcels: ask when you get your voucher, or contact the food bank

They cannot

• give you a parcel without a food voucher: you need a referral first
• usually give you a voucher online: you will usually need to contact a community organisation by phone or in person, and in some cases the food bank directly